Required service on a brand new vehicle. Dropped it off and received no communication on when the vehicle was to be ready despite assurances I would hear by lunch hour. After calling repeatedly (no answer at service desk after the receptionist repeatedly transferred me) I was finally able to get word that my car was ready. Shuttle service for pick up was not arranged until I called twice more. Have since had two further issues requiring a service visit but I’ve not been able to arrange one as I previously left two messages with an advisor and received no call back. This was a month or so ago and I’ve given up on trying to get an appointment until my next scheduled service as I find it’s more frustrating dealing with that department than just living with the issue.