Updated review** Management reached out to me and addressed all the issues. Really happy with their post sales support - updating to 5 stars, thank you! I have never had a more disappointing experience with a car dealership or any retailer in my life. I leased and drove a 2018 off the lot they were representing as a lease transfer. Immediately noticed brakes were 'off' yet they stalled for a few days and finally said they would address by having me take to a local GTA dealer. Took it to another dealer who was shocked at the damage on this 2018 vehicle, it's a $2200 brake replacement. Upon hearing the costs, neither the manufacturer nor Provincial will pay (even after they told me to take it there). I was even charged for a rental $300 for a week the car was sitting at the other dealer under the pretense Provincial was going to address (which they never did). Since I had the car a day when this happened, I asked to get out of the lease since I had never had any immediate problems with 4 cars I've leased in the past. in fact, I've never had to replace brakes on any leased car, let alone one i drove off the lot, less then a year old. Provincial in an email told me the deal is 'consummated'. ie you pay for the brakes. I've been patiently waiting for 'anything' from dealer, manager , FCA for a month while I have this 2018 car that needs new brakes and isn't safe to drive. Provincial management does not care. Feel free to DM me for details if you are considering ALFA products and/or using Provincial. Kevin Woods was my associate.