Van is almost 11 years old and still going well usually. Fuse box needed to be replaced as most electronic gadgets were not working. Mechanic found a problem...water was coming into the doors. Tests were done and hopefully the problem was solved. Always informed of work being done and/or being informed of problem, the cost involved, the time required and the OK to go ahead. Always respectful, knowledgeable and never pressured into making a hasty decision. Super great staff.