Although it was apparent that selling me a used vehicle was important to the sales rep and the original sale went smoothly and well, when it came time to picking the vehicle up, it seemed that there was much less desire to get paperwork completed in a prompt and efficient manner. Personnel were friendly enough, however. After sale service has also not been what I would have expected as some phone enquiries have gone unanswered and some answers received showed no concern for the reason for which the enquiry was made. Considering the dealership is an hour and a half away from where I live, I am not sure that I would deal there again as I can get similar service where I am. The problem arises in that there is no Mercedes Benz dealership here.