Published 5 years ago

HORRIBLE SERVICE at Provincial Chrysler in Windsor.

My 2011 dodge charger would not start and I had to call CAA to jump it. My car is in mint condition with only 34,000 klms on it. I bring it in to Provincial Road dealership in Windsor. They say to leave the car overnight and they'll find out whats wrong. I miss work that day because my car wouldn't start . The next day the dealership calls me and says that there is NOTHING wrong with the car, come and get it. So I get a friend to drive me there. They charge me $70. and for piss all. I get my keys and go to start my car. NOTHING, it's DEAD AGAIN RIGHT IN THEIR PARKING LOT. They say leave the car here again overnight and we will find out whats wrong. The next day they call me and say it was the battery and they put a new battery in. They charge almost $500. (way too much) but I pay it and go home with the car. Two weeks later, I come out to go to work but the car is dead AGAIN. I miss work. I call my son. He comes over and jumps it. Then it's fine. A few weeks later, again I come out to go to work, car is dead again. Son comes over and we try to charge it. Charger says battery won't take charge and battery is no good and replace it. I have to call CAA AGAIN. This is a new battery!!! I'll make this long story short by saying I have brought my car in to Chrysler 5 TIMES, used up all of my CAA service calls, and they keep sending me home saying there is nothing wrong with the car. BULLSHIT. I've missed 4 days work altogether because of this same problem. Chrysler manager Marc and also Theresa, DON'T RETURN PHONE CALLS, so you can't even speak on the phone to anyone in that place. I am TOTALLY FRUSTRATED. They don't care. Horrible place. They charge top prices but they don't give a s%$# about you or your car.

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Published 5 years ago

Bad Service at Provincial Chrysler at 1001 Provincial Rd. Windsor

My 2011 dodge charger would not start and I had to call CAA to jump it. My car is in mint condition with only 34,000 klms on it. I bring it in to Provincial Road dealership in Windsor. They say to leave the car overnight and they'll find out whats wrong. I miss work that day because my car wouldn't start . The next day the dealership calls me and says that there is NOTHING wrong with the car, come and get it. So I get a friend to drive me there. They charge me $70. and for piss all. I get my keys and go to start my car. NOTHING, it's DEAD AGAIN RIGHT IN THEIR PARKING LOT. They say leave the car here again overnight and we will find out whats wrong. The next day they call me and say it was the battery and they put a new battery in. They charge almost $500. (way too much) but I pay it and go home with the car. Two weeks later, I come out to go to work but the car is dead AGAIN. I miss work. I call my son. He comes over and jumps it. Then it's fine. A few weeks later, again I come out to go to work, car is dead again. Son comes over and we try to charge it. Charger says battery won't take charge and battery is no good and replace it. I have to call CAA AGAIN. This is a new battery!!! I'll make this long story short by saying I have brought my car in to Chrysler 5 TIMES, used up all of my CAA service calls, and they keep sending me home saying there is nothing wrong with the car. BULLSHIT. I've missed 4 days work altogether because of this same problem. Chrysler manager Marc and also Theresa, DON'T RETURN PHONE CALLS, so you can't even speak on the phone to anyone in that place. I am TOTALLY FRUSTRATED. They don't care. Horrible place. They charge top prices but they don't give a s%$# about you or your car.

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