Published 6 years ago

ZEROs when it comes to "Customer Service"

I took my vehicle in for service …. the service co-ordinator told me to wait in the lounge and he would send the courtesy driver to give me a lift home. The courtesy vehicle appeared and left a couple of times but no-one came into the waiting area and offered a lift. After an hour and a half I was fed up and walked home (45 min walk). On arrival home, I find a message from Wheaton indicating I should call them about my Aveo. When I called the service dept., they denied calling me and suggested that it was likely a salesman who called … sure enough the sales staff wanted to sell me a new car. It is bad enough that they offer me ride home and don't provide it, then while I am sitting in their facility right beside the showroom for an hour and a half, the sales staff can't get off their asses and talk to me there but instead phone my home. Sad!!!

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login