While I find the staff to be professional and courteous, the timing of services needs improvement. I attended a 1 pm appointment and was told the tire change service would take 30 to 45 minutes. I opted to wait on site. The work was not complete until close to 3 pm. This is the third time that I’ve waited more than double the estimated time. While I appreciate that the service bays are busy, I have a hard time accepting that my time is seemingly neither recognized nor respected.