Published 6 years ago

Appointment? What’s the point?

While I find the staff to be professional and courteous, the timing of services needs improvement. I attended a 1 pm appointment and was told the tire change service would take 30 to 45 minutes. I opted to wait on site. The work was not complete until close to 3 pm. This is the third time that I’ve waited more than double the estimated time. While I appreciate that the service bays are busy, I have a hard time accepting that my time is seemingly neither recognized nor respected.
Morina Anzil
Kate, we apologize your wait time was longer than quoted. Our manager will be in contact with you to discuss your visit.

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