Arrived at 330 to pick up cube truck, was informed it was extra to have my boyfriend drive it, he was the only driver, I wasnt driving but reservation was in my name, was then told my insurance was not transferrable as this is considered a commercial vehicle, more charges I wasn't expecting...then upon Inspection, truck was dirty, wipers were broken, and had to be replaced, was told to leave and come back when they called, didn't receive call until 5:45.....in the mean time I had people waiting to help load the truck......overall experience was absolutely terrible....totally disappointed