From start to finish, there is always someone who can help with whatever problem that may arise on your journey. At the front desk you're greeted with a smiling face that ensures you speak to the correct person. My teacher assisted both in class, and replied to emails promptly to help when class was over. At externship, I was able to contact the site supervisor if I had any questions. It really felt like I had a guide all the way and it was comforting to know I wasn't alone.