Published 6 years ago

Great customer service!

Never having dealt with this dealership before and finding the car I wanted through the internet put me on edge a bit. I sent an email over the weekend inquiring about the car and I got a response which I thought was great. 1 point to Wendell. Wes, who is the Fleet Manager there, responded and we exchanged a few emails about the car. I asked them to hold it as I was driving out, about a 1 1/2 drive for me, which they did. 2 points for Wendell. When I arrived I was greeted by Wes and we had a chat and then Again, having looked at it online, you never know what it will look like in person, it was as advertised. 3 points for Wendell. Car looked great and we quickly got the deal done. The buying experience went equally well, 4 points for Wendell. I have a fellow that I go to for detailing and ceramic coating who is only 10 minutes from the dealership. Wes ensured my new car was delivered to him so he could prep it for me and everything was ready on the day we agreed to for the pick up. The car looked fantastic and enjoyed getting to know Wes a bit. 5 points for Wendell!!! I highly recommend these folks. This was my first experience buying from them, but I would say it won't be the last time! Great job - 5 stars, i'd give them 6 if I could. Cheers!

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