We do our very best to match people with their perfect vehicle and ensure the whole purchase process goes as smoothly as possible. Richard is very knowledgeable about our Toyota line-up and is able to share that with people in a manner which is easy to follow. We hope you are enjoying your stylish Rav4 John and look forward to seeing you on your next visit. Thank you so much for your positive review! Remember, we are here if you have any questions or concerns. Thanks again for choosing to "ride with Rainbow".