We had the best representative of any busses I have dealt with in years . Having been in retail alll my life including twenty years in Yorkdale mall l know I know a total professional when I meet one. We first meet Shane two years ago and told him what we wanted he never forgot us and every time he had a car he he thought we would like he would call.he was a pleasure to deal with never aggressive alllways understanding when we said no thanks to car. Best service , most friendly, honest, and a pleasure to do business with.