Published 5 years ago

Awful experience. Do not use this dealership.

I have too many terrible experiences to go through. They range from sales staff lying, long wait times for oil changes, issues with recalls and overall unprofessional staff. Never use this dealership.
Jonathan Michell
Justin, I've responded to your previous reviews, I do hope things turn around for you

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Published 5 years ago

Terrible

I purchased a vehicle from the dealership. When looking under the hood, i asked where the block heater was. The salesman told me it was there and i didnt investigate further. When it was minus 40, i went to plug my vehicle in to discover i did not have a block heater. I tried contacting the company for an explanation but was always dealt with poor customer service. The manager quit responding to my emails. I had 2 other occassions of terrible service there. There was a recall that took place. I was told my vehicle would take one day but it took 4 days. While waiting i overheard them explaining to another customer they fixed the problem, I asked if i got the same solution. They said no and its a case by case basis.
Jonathan Michell
Justin, I'm sorry we failed to live up to your expectations. I hope we can turn your opinion of us around the next time you have need of our services!

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