Gufran Faruki
Published 5 years ago
Poor after sales service.
The dealership do suggest that their after sales services are good etc. but it is all a false. They know the only important thing that matters is to push consumers into buying a product and anything else you do is wastage of money. Hence, the standards are extremely poor and one often feels cheated and dejected. I bought a new vehicle from barhaven Mazda and they haven't contacted me single time. I was also promised various benefits before purchasing a vehicle. For instance, lifetime free oil change service. I contacted them to arrange an appointment but negative responses, not today, tomorrow is busy, we are full. They further told me to contact their sister dealership. In the end, I did somewhere else on my own. Just want to say, think twice before you visit and think thrice before you purchase.
Gufran Faruki
Published 5 years ago
Poor after sales service.
The dealership do suggest that their after sales services are good etc. but it is all a false. They know the only important thing that matters is to push consumers into buying a product and anything else you do is wastage of money. Hence, the standards are extremely poor and one often feels cheated and dejected. I bought a new vehicle from barhaven Mazda and they haven't contacted me single time. I was also promised various benefits before purchasing a vehicle. For instance, lifetime free oil change service. I contacted them to arrange an appointment but negative responses, not today, tomorrow is busy, we are full. They further told me to contact their sister dealership. In the end, I did somewhere else on my own. Just want to say, think twice before you visit and think thrice before you purchase.
Gufran Faruki
Published 5 years ago
Poor after sales service.
The dealership do suggest that their after sales services are good etc. but it is all a false. They know the only important thing that matters is to push consumers into buying a product and anything else you do is wastage of money. Hence, the standards are extremely poor and one often feels cheated and dejected. I bought a new vehicle from barhaven Mazda and they haven't contacted me single time. I was also promised various benefits before purchasing a vehicle. For instance, lifetime free oil change service. I contacted them to arrange an appointment but negative responses, not today, tomorrow is busy, we are full. They further told me to contact their sister dealership. In the end, I did somewhere else on my own. Just want to say, think twice before you visit and think thrice before you purchase.