Mark Palumbo
Published 5 years ago
Disappointing
I drove 3 hours to buy a truck because I couldn't find one locally. My sales service was great at first as I was buying the truck unseen. I never even met my salesperson when I picked it up as it was his day off which I'm ok with. Since buying the truck I have never heard from him. I have had some issues with the truck (wheel alignment, air conditioning, camera and most recently the truck ended up on a flatbed). I sent a picture to the salesperson and he seemed concerned at first but never did contact me back after to see if the problem has been resolved. I guess once they have your money you are just a number and not a priority. Very disappointing and what was originally a positive experience ended up being upsetting. Buying a truck should be exciting and stress free. Especially this was my very first USED truck.