Published 5 years ago

What a customer service tragedy!

Want a trip ruined rent from here, upon arrival our vehicle was not even present after almost an hour delay they bring the vehicle to me with low fuel. Staff was rude and unaccommodating also no solutions were offered to fix issues in fact the manager would not even speak to me after I requested to speak with them. No site parking(even though it is advertised), bathrooms were disgusting (no toilet paper, toilet seat to small for toilet) all in all worst experience I have ever had dealing with any company.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login