I took my Ram 3500 into Northland dodge specifically to have the pitman shaft seal replaced because sadly I could not find the correct puller anywhere in PG or I would have changed it myself and I needed the truck fixed right away. For starters the service manager called me and told me this part could not be repaired and that I would have to replace the steering box at a cost of $1400. I told him he was mistaken and that I had researched it online myself and had seen it done. Also I had purchased the replacement parts to repair it directly from Northland's parts department the previous day. Anyway the manager told me he would call me back about the repair and did so a short time later to inform me that the box could be repaired. Originally I was quoted a price for 2 hrs labor plus parts which would have been between $300/$400 and probably a bit more because of random shop supplies. After the repair was completed my wife picked it up and the bill was $650. When I got home from work I went over the bill and discovered they had charged me an additional 1 hr labor to tell me the steering box was leaking "BADLY". I don't think adding the word "badly" to what I had already told them was worth an additional $150. Needless to say I will never return to Northland Dodge nor will I ever recommend they're service department to anyone.