This is my 3rd vehicle from Orangeville honda. I had been to a few Honda dealership before driving 40 minutes to Orangeville. I was greeted friendly but wasn't bombarded or made to feel any pressure. I spoke with James about the available vehicles. He asked questions about me not just focused on buy buy buy mentality. From the management to Kim and Haley..the entire process on all 3 vehicles was top notch. After service care was professional and courteous.

I had an amazing buying experience this time around. The management (Jamie) was awesome! However; 20,000km into my brand new 2017 accord I started hearing a squealing noise. I went o Orangeville Honda and they said they couldn't duplicate it. The next day, the noise was back, 2 weeks I went back to Orangeville again for the noise, again they couldn't duplicate it BUT said I should get a brake service in case Honda tries to deny a brake claim later. Did the 280$ service. 2 weeks later, noise is back. Went back to Orangeville again, couldn't find anything. I gave up . At 42,000 km I couldn't take it anymore and was beyond annoyed and frustrated! Went back to Orangeville again as my brakes were now pulsating when braking. Now they told me I need new rotors AT 42,000km???????? and that Honda would replace them BUT I had to pay for another Shi$$y brake service??? I said , not a chance in hell!! I wanted to speak with the manger but he was away, the service manager was there but apparently not working. I contacted Honda Canada and put in a complaint, they said"go to the dealer". So now I have to shell out 500$ for new brakes and rotors on a practically brand new Honda???. The service girl on my last visit to Orangeville was so RUDE and unhelpful!! Oh, and I argued with them that my flex pipe was leaking already and needed to be replaced??? at 43,000km ???. No resolve has ever come of this! So very very very disappointed with the whole process! If I wanted a POS car, I would have bought a Hyundai!