Published Il y a 5 années

Last Moment Cancellation from Discount

Discount car rental is not at all reliable. They accept the rental bookings and confirm on email that vehicle is ready to pick up. Branch executive calls 1 hour before pick up and mentions that they don’t have vehicle available. This resulted in cancellation of all other bookings. :( . Enterprise is way better than discount.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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