Published 5 years ago

Huge disappointment, very poor customer service

I booked a wee ago and request them it would be better if we can get 8 seater. I was keep them calling each day for the confirmation. I was surprised on the day of pick a 7 seater was arranged, we say ok. But actual surprise was when we go to pick and final check with associate. It's all tires was without any single tres on it. It was huge safety risk. We cancelled. I will never come back to this site northern will recommend anyone.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login