My husband went to get the truck serviced to get the components that were missing upon pick up. We were told the wait would be 3 1/2h at most...it took 5h. So my husband drove 1h30 then had to wait 5h and drive home. All he was offered was coffee. They should have offered to bring him lunch or lend him a car to get some. Also we bought the tool box with the truck and the bed extender... we were told we could use both at once on the vehicle but surprise surprise. Once the tool box was one we couldn't use the extender at same time. Also we has gotten a back rack but no one verified that the rack and box were compatible. We loose 2inches of space because the box can't lock into place.