This is the 2nd time I used Discount and had the same experience - vehicle size reserved was not available when I arrived to pick it up. Based on other customers calling and at the counter - this is a common problem with Discount. I had called 2 days before to confirm my reservation and was assured all was fine. When I got there, they did not have the vehicle I reserved but offered a much larger vehicle (16' cube van instead of a cargo van) for the same price. Price was not the issue - the truck size was much too large for my needs - and parking problems. I only had a small driveway and lots of neighbours park on the street. It was a very frustrating experience. The staff were pleasant and helpful but the location should definitely have more inventory and ensure that when a customer reserves a specific size vehicle, there is one or very similar available.