I went to the dealership with no expectations as I was merely looking to replace my 2017 Jeep. I was looking for another vehicle with some kick and class. I met with Teagan McCombs who took us out on a test drive. The rest is history! I loved the car. Teagan was very informative, friendly and went above and beyond any Sales Specialist that I had ever dealt with. This woman really knows her stuff!! The purchasing transaction went very smooth thanks to Patrick Ly. There was a minor mark on the car when I picked it up and Teagan assured me that once I could bring the car in - it would be taken care of. Teagan actually offered to come to my work to pick it up and take it in. BMW London really impressed me with their professionalism and courtesy. Teagan McCombs is a definite asset. I wouldn't hesitate sending my family and friends to see her. Thank you for a great experience BMW London!!