Yesterday, I had a problem with the service I received and the unclear communication from Dan. Today, Joe (service manager), reached out to me and fully refunded me. Thank you for the quick communication and customer empathy, Joe.

I went in to change my recalled airbag today. On arrival, I met Dan Maiuri. He noticed that my tire sensor light was on. I had come in earlier this year, to this location, and had this already diagnosed. I informed Dan that last time they checked that light, and told me they would have to replace the sensors if I wanted the tire pressure light to go off, or I could manually check my pressure and have the tire pressure light always on. This was free of charge last time. Dan insisted that he would find another reason as to why the tire pressure light was going off. He never informed me that there would be a fee for this check. After completing the airbag replacement, Dan provided me with the exact same information that I received from my last visit. Last time, when I received the same information, they did not charge me anything. This time, Dan wanted to charge me $130 for the same information that I was previously told. As I previously mentioned, I had already informed Dan about my previous visit and knowledge of this problem, that I received last time, for free. He did not provide me with any alternate solutions to fix this issue. After I complained about receiving the same information as last time, Dan reduced his fee. He still charged me $80. I was uninformed of a fee to check this tire pressure light. I received the same information as my last visit (which was free of charge). I felt like I was taken advantage of, which I do not respect. I am not pleased with your service provider.