Just purchased a Mini JCW used from another dealership alot farther away than London. They where very welcoming to me . As I didn't know much about these little pocket rockets they took the VIN and copied out an abstract/ build sheet of the options and in service records. Found out my oil change which why I went in is free for 2 more years. Bonus. I will be dealing with them always when needed. I'm a 61 year old man and owned a lot of cars in my day but nothing like this one. I absolutely love my mini cooper JCW!