I’m continuously disappointed by both sales and service. My latest appointment was no different. It was for a coolant top up, something that should have been handled at a previous appointment. This was an inconvenience in and of itself...but was topped off by having to wait almost an hour for a shuttle/cab pick up at the end of the day....only to arrive at the dealership where all the staff (save one) had left for the day...in spite of knowing about the mix up. This is just one of several unfortunate experiences since becoming a customer.