William Wells
Published 5 years ago
Monday blues, Tuesday smiles
Good morning. Great service as always from start to finish.
My situation was, I called on a Monday morning without an appointment explaining the issues I had over the weekend with the vehicle. Your staff were awesome, they reminded me, which I totally forgot, I still had roadside assistance. Arrangements were made, the vehicles brought into you late Monday morning. By early afternoon on Tuesday I received a phone call saying the vehicle was fixed/repaired ready to go and could be picked up at any time. Upon arriving at the dealership I was greeted and the situation was explained to me. The vehicle was still under warranty, there was zero cost to me for for anything that took place. To be fair , I was absolutely shocked and surprised that something went wrong with the vehicle to start with. But, through convo from your staff,it was a minor issue fixed how I understand,electronically and the vehicle is good to go.
As always, very satisfied and happy with every part of this experience. I will continue to support and praise Hyundai for having great products to friends and family.
Thank you again all the best, William