The service staff were friendly. I was disappointed that I was not able to get a van and was instead required to get a 14-foot fridge truck., I had indicated that I would need a van as there was minimal parking and it was quite tight. Due to the fact that I needed to use a 14-foot truck I ended up getting a parking ticket for $50 as I was slightly over the line with the truck whereas I would have been fine with a van. Otherwise, the service was good and I had a positive experience, but the ticket definitely caused me a lot of frustration.