Published 4 years ago

Horrible experience with rude manager

I had to rent a truck to move my business equipment. We move dental equipment on regular basis and always rented from Budget and U-Haul where service always amazing. I decided to give Discount a try only to end up with someone who they call Branch manager Sajeel Shaikh. What a disappointment. this guy is ignorant and rude. Knows nothing about customer service and being nice. I guess the title made him think he is important when he is nothing but a clerk behind a counter who wants to show more authority and control than he is. Shame on you Discount for having staff like that. Will not be back.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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