Published 4 years ago

Disappointed with this rental experience.

I reserved a GMC cargo van. When I showed up they didn't have any, only cube vans. I didn't want such a large vehicle. After 20 minutes or so they brought in a Ford Transit Z50. For the entire rental I drove 112 km and, when I filled up prior to returning the van, I put in $19.25 of gas. Nearly $20 to drive 112 km?? I find it hard to believe the tank was full up when I left the Discount lot.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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