Published 4 years ago

Will never use discount again

I have used every major car rental company and have never had to email and provide my full car insurance policy in order to waive your super expensive insurance. This "new policy" is obviously a cash grab meant to force more people into taking your insurance when they already have their own. Can't believe the hoops I was made to jump through in order to waive your insurance. Policies meant exclusively to grab cash from customers are obvious and just rub customers the wrong way. I will never use discount again based on this experience.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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