TARANAM 333
Published 4 years ago
Bad experience
I book cargo van on December 16,2019 for December 19,2019 , on pick up date i receive a call that van is not available and you have only choice to pick up 20 Ft Truck instead..
At the eleventh hour its difficult to search around, i request them i can wait another 2 to 3 hours , kindly arrange same cargo van, but one of the sales representative force me to pick up truck. I sadly go for but difficult to handle and park. This is my first experience which is very bad.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam,
We thank you for your feedback and would like to assure you that we do take matters such as this seriously.
The Management and Operations team have been notified.
You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard.
Sincerely,
Customer Care
Discount Car and Truck Rentals
