Published 4 years ago

I can't believe what they made me do

Rented 16 ft van at 8am from manager. 11am dropped of van drove approximately 100 km with full tank. Manager said van was not on full. Showed him receipt made me go fill it up again. Squeezed $3.00 of gas came back showed him receipt told me it was not full. Went back to gas station with manager he squeezed $3.00 of gas and told me i dont no how to fill up a van. The fuel gauge was in the same position as when i dropped it off. All of this wasting time made late to an appointment i had at 12. The manager is a complete idiot.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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