I had reserved a mini van to go to Disney world but when i arrived to pick it up,they didnt have one. So they gave me an suv which was smaller and could barely fit everyone and our luggage. The suv wasn’t cleaned before they gave it to me and had an awful dog smell and was full of dog hairs. I took it simply because there was no other option available to me that morning. Just to say that i am not pleased at all since i phoned discount and left a message to call me back but got no call-back. So, not the right vehicle,awful dog smell and not cleaned at all and no call-back makes my first experience poor!