Published 4 years ago

Disappointed

I rented out a car from this location on 31st of December and wanted to return on 1st of Jan and I asked the lady at the counter about that and she said yes you can do that . However when I went there on 1st of January the office was closed and when I called the customer service they said that you can keep the car for another day and we will not charge you for that but they did charge me for one extra day. I am not happy with the service. Thanks
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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