Published 4 years ago

A succession of lies and behaviors noncommercial.

Rude welcome : no smile, wait for 40min to have somebody infront of the agency. Refuse to rent because of a international mastercard (lying) and age (lying) Change return hour without tell us Forget to precise assurance PER DAY and not for all trip No possibility to modify the electronical contrat to correct all these mistakes 2 stars for 1. The car and 2. The discount guy who tryed to help us.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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