Published 4 years ago

My confirmation price, when I booked the reservation, was a lot lower than what the actual price turned out to be.

Hello, When I was making the online reservation I applied a coupon code I got from a Discount email promotion. The quote came up as a total of $21.61, and I simply though it was a great promotion and I got really lucky, so I accepted it. After I confirmed and got the receipt email, the receipt basically said, "Thank you. We have just charged you $226.38 plus tax." I was immediately put off of course, so I emailed reservations@discountcar.com and explained the situation, just to see what happened and report a malfunction on your website. Unfortunately I got no reply... I do hope someone reads this feedback and responds. Ideally I would like some compensation for the misunderstanding and to have the website fixed. Thank You, Michael SIsler Reservation Confirmation: INT-1179378-191
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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