Published 4 years ago

Even though I had a reservation, I had to wait at the location

Hi, Even though I had a confirmed reservation, I had to wait couple of hours before I got the car. I was told that thay are unsure and depends upon when the next person returns the car. Car condition was good but the reservation system needs to be improved. Thanks
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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