Published 4 years ago

Smokers vehicle

The car that was supplied smelled like cigarette smoke. We are both highly sensitive to cigarette smoke. We cleaned the windows with windex and paper towel was yellow/ brown. We also febreezed the seats but that did not help. We called to let them know but nobody offered to replace the vehicle. Quite disappointed as we had the vehicle for the week but could not drive it.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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