Published 4 years ago

Bad customer service

The person who work at 7250 keele street Concord On His name is Roberto he is a very disrespectful person to the customers and I was at location for over 15 minutes he was busy with phone and was not doing his job properly I will close this account and i will never come back to Discount rental And I will never recommend Discount truck rental to anyone and also I will put a bad review in Facebook and Twitter and instagram as well This person ( Roberto ) doesn’t deserve to work as customer care person
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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