Published 4 years ago

the delivered product was not as expected, but the team was responsive and eager to rectify the situation.

Improvements to providing the service in French are still needed, however Mustafa, Jeremy and Alex were great and acted very professional. The car was also sparkly clean. Also, what may need improvements as well is not at the moment of the pick up, but when you deal/try a new car. They should be better at knowing or check what are the differences between the new models and the previous.
Natacha Moussi
Hi Anne, thank you for your constructive review, your comments regarding service in French and on product knowledge have been noted! We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us, and especially with Mustafa, Jeremy and Alex. We look forward to many years of continued business. Sincerely, Audi Ottawa

Are you sure you want to flag this review?

Cancel Flag Review

You must have a Reviewsii account to perform this action.
Register | Login