Published 4 years ago

Garbage truck

Ordered cargo van and got a huge cube truck. Truck was horrible on gas yes gas. A truck this large should be diesel. Spent twice as much as planned for fuel. Truck was very rough riding very loud. Constant banging and shaking. This truck was very very basic. No cruise control power windows or power heater mirrors without such options makes a very long drive brutal. Thank god I did not pay the price for this size truck. Also no lock provided for the roll up door nor was there any instruction on the vehicles limited features. The return went fine as office was closed however it took 3 phone calls and almost 4 days to get a emailed invoice. Will be looking else where for next rental when required.
Customer Care at Discount Car and Truck Rentals
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals

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