Published 4 months ago
Disappointing, as usual
I have had nothing but bad experiences with St. Albert Dodge since 2014. Call it the definition of insanity, but it seems that every time I have tried to give these guys a chance to do better, they have messed up. It started in 2014 while shopping for a new Jeep Wrangler Sahara. I went to see them (as I live in St. Albert) and was met with indifference and virtually no assistance, so I went to Sherwood Dodge and bought my truck there. Over the intervening years I have tried a few more times at the service centre, but again, disappointment. I figured this past Saturday that I would go to their parts department and see them about getting new LED head lights for my Sahara, I mean, how badly could they screw that up. Well, the kid at the counter had no idea what I was looking for and suggested that I come back during the week, so, like a fool, I did. On Monday I returned and waited over 20 minutes for service and finally just left. For the last time, I've had it with these guys.