I've had my 2017 Honda Civic in for service 3 separate times in the last month and a half. For the same issue. The first couple times, the service was good. I was treated respectfully and felt that Rob and Tamara we're doing the best they can to accommodate me. When I went in yesterday, Tamara wasn't in and I had the pleasure to deal with Dan. Dan was VERY demeaning in his approach with me. He was sarcastic and disrespectful. I left feeling shocked and frustrated. Needless to say, yesterdays interaction was not appreciated nor do I feel like a valued customer.