4 years ago I purchased the truck from Empire Auto. Recently I had money come out of my account that was taken by Empire Auto Group. I contacted Sami and he very quickly read snow to the bank to resolve the situation. As I am away from home I really appreciate that they took the matter seriously. The bank had given them incorrect information resulting in money being withdrawn from my account. I have seen a ton of bad reviews but from my personal experience I have never had an issue in dealing with anyone from Empire Auto Group. I will be back again shortly for a new truck.