Published 4 years ago

Great Buying Experience, But

The buying experience was great until halfway through our waiting period, GM notified us that we were not going to get the car we ordered, because they were moving on to the next years model. We settled for a lesser trim that was available. We have had a few issues with it in the first year. The service department left me with not enough faith in the car or their warranty service, so I got rid of it. Traded it in on something else, somewhere else.
Annie Thoms
Hi Mark, We are sorry to hear you were less than satisfied with your experience. We strive to ensure all customers are happy with their visit. We appreciate your feedback and your salesman and service manager will be in touch shortly to hear your valuable comments. Thank you in advance for taking our call. Annie

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