They worked on my vehicle from 11 am to 4 pm (5 hours max). I was charged 9 hours of labour. There were approximately 4 jobs that required work on the engine. Although the engine was worked on for 4 different jobs I was charged for assembly / disassembly each time even though they only had to do it once. Their response was that the labour charge was industry practice, So they pocketed $537 extra labour. I guess the industry standard is set to rip off people. Invoice said "complimentary" car wash in two places. No car wash because of Covid. Then take it off your description of work completed. Then tried to email the address on the back of the invoice. Keeps bouncing back. Very frustrating. I will say they took care of our car quickly and turned it around very fast. I am retired and $537 is a ton of money for me.