Shawn Thomas
Published 4 years ago
Disappointing
Brought my vehicle in as Guardian vehicle starter wasn’t working. I had contacted Guardian prior to and trouble shot the problem and determined it had to be brought to dealership. Brought it in and dealership said it was Guardian problem. Spoke to Guardian again, and they contacted dealership. Turns out it was dealership problem. Huge inconvenience, not to mention wasting my trial of Guardian. No offers for the inconvenience, no apology for wasting my time. Very disappointed in the service.
Christina Randell
Thank you for bringing this issue to our attention Shawn, as per our further phone conversations, we are happy to hear that our service team could work with you through the issue you were having with SiriusXM's Gaurdian and come to a resolution.
For future inquiries please do not hesitate to reach out to our Customer Relations Manager directly at 780-986-2051
We would be more then happy to provide Customer Care insight in regards to our 3rd party applications.
Thank you for your patience
-CRM
