As a long term resident of Oakville, I try to support local businesses. I currently own five Toyotas, but likely will not be buying my Toyota at the Oakville Toyota dealer. More likely, I will go to Erin Mills Toyota. Service is better. I bought a car about a month ago, and they tried to change the terms of the agreed upon extended warranty. I complained to the head office, before they entertained honouring the original agreement. I did have questions about the fine print, have left several messages and not had my messages returned. AVOID.