Hi Jean, Thanks for leaving a Five Star review, and mentioning your experience with our Audi brand specialist Michael Silverstone. You're right he is very attentive to his clients needs and has great advice! The team of experts at Audi Ottawa are thrilled to hear this feedback, and we're proud you choose us for your care buying experience. Next time your here you should check out our Audi boutique. Enjoy your new Audi and everywhere it takes you! Sincerely; Your Team at Audi Ottawa